FAQ
MUSEUM FAQs
It takes about 1 hour to visit the museum.
Yes, it is suitable for children aged 7/8 and older.
During your visit children must be constantly under the supervision of an adult.
Yes, the educational workshops are always available during the museum normal opening hours.
There is no need to book them in advance.
They are included in the admission ticket, there is no additional fee or charge to take part in the workshops.
Leonardo Interactive Museum is located in the heart of Florence, in Via dei Servi, 66/r.
The Museum is about 200 meters away from the Galleria dell’Accademia and the Florence Cathedral (Duomo di Firenze).
“Domeniche al museo” (Sundays at the Museum) Sunday is an initiative of Government of the Italian Republic.
Similarly, “Domenica metropolitana”. is an initiative run by the Municipality of Florence.
The Leonardo Interactive Museum is a private museum and does not offer free admission on any day of the year.
Only non-professional photographs and videos, strictly without flash or a tripod, are allowed inside the museum. Phots and videos taken inside the museum cannot be shared.
Commercial video and photography, for instance for use in advertising or media productions, require written prior consent.
No, there are no facilities to store visitor luggage or coats.
Yes, pushchairs and strollers are allowed in the museums.
The Museum does not have a restaurant or a cafeteria and eating is not allowed.
Only small dogs are allowed. During our visit, dogs must be kept in a carrier. Dogs on a leash are not allowed in the museum.
TICKET FAQs
To enter the museum it is to purchase the entrance tickets online in advance by selecting the desired day and time of entry.
To buy the ticket online click here.
The full admission price is € 8.00, concessions are € 6.90.
Concessions are available for visitors aged 5 to 17 and Students under 24 with a valid student ID.
Admission is free for children under 5.
It is also free for Florence Tour Guides (with their Tour Guide ID card).
Guided Tours can only be purchased online at the same time as your entry booking.
Guided tours tickets cost € 12.90 per person.
Children under 5 do not need to pay for a Guided Tour.
To reschedule the day and time of entry or start of the guided tour you can call the number +39 06 9480 0677 (service active 24H) or by clicking here contact the Assistance Center online.
No, we do not currently accept payments though the Teacher’s Bonus scheme.
No, we do not currently accept the 18-App.
GUIDED TOURS FAQs
The guided tour lasts for slightly less than 1 hour. After the tour, you will be able to remain in the museum to complete your visit and explore the interactive workshops at your own pace.
Our guided tours are run in small (up to 30 people) groups.
Every member of the group will be offered a complimentary radio with headphones to better hear the guide. The device is sterilised between each use.
The guided tour is not specifically designed for children but is suitable for a wider general public.
We designed the tours with a plain language that should be easy to understand for all.
Moreover, our tour guides will make their best effort to tailor the tour to the audience present in the group.
Guided tours are generally available on Fridays, Saturdays, Sundays and Mondays.
Guided tours for your preferred date, time and language must be booked online in advance here.
Guided tours have a limited availability. We recommend you book early to avoid disappointment.
Guided tours are € 12,90 per person. The ticket includes admission to the museum. The tour is free for children under 5 (must be accompanied by an adult).
The guided tour ticket includes entry to the museum, without the need to purchase an additional ticket.